Joyce Kane
412-428-9595
1525 Park Manor Boulevard, Suite 266
Pittsburgh, PA 15205
joyce.kane@cybertary.com
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Cybertary
A Cybertary is a highly skilled professional working as a virtual assistant (VA) to provide administrative support and specialized services to businesses, entrepreneurs, executives and busy people.
Cybertary works if and when you need assistance and takes time to understand your needs to consistently deliver quality work. Your Cybertary account manager will assign your project to the most qualified Cybertary in our diversely skilled nationwide franchise network of VAs. Cybertaries use the most advanced technology tools and the most efficient time saving office products and work delivery methods.
Most important, Cybertary works the same way a regular administrative employee does, only more efficiently, more cost effectively, and with a broader skill set! You have the direct communication and personalized attention of your own Cybertary account manager without the need to provide office equipment,overhead or benefits. All your files are efficiently and securely exchanged over the internet, which cuts down on your office's overhead costs.And if you're having a slow week or going on vacation, no problem. Your Cybertary can take a break with you, or increase availability to fill in for you so that you can truly relax. Hiring Cybertary is the perfect way to get the precise help you need when you need it without over-extending your small business budget.
Joyce Kane
Joyce has 30 years of professional business experience, primarily in the IT and Telecommunications fields. She began her professional career as a sales representative and has a special affinity for those who are in the trenches every day, doing the blocking and tackling that is so critical for success in B2B sales. Understanding her clients’ wants and needs and being able to deliver creative solutions made her a successful account representative in both the transportation and telecommunications arenas.
Joyce was given the opportunity to join one of her client’s team and thus, transitioned to the other side of the desk. She became the client for Telecommunications systems and services for USAirways during their significant growth period. She marshaled her teams through several large mergers, working with counterparts at PSA and Piedmont Airlines to effectively integrate the telecommunications environments. She was also lead telecomm representative on the British Airways and Qantas business alliance, fostering cooperative integrations with these carriers. Joyce and her team successfully implemented telecommunications systems and services associated with the airline’s expansion to Europe and the Caribbean.
In the mid-1990’s, with the IT business climate shifting to outsourced services, Joyce led the transition of USAirways staff and services to Bell Atlantic Network Integration as part of an outsourced arrangement. Her expertise in the airline industry and knowledge of her client were strong contributing factors in successful Service Delivery under the outsourcing model. Joyce eventually evolved from Service Delivery, which had leveraged her project planning and implementation expertise, to a Business Development role, leading teams that developed creative solutions for transitioning the IT environments to a 3rd party. Here, her knowledge of technology infrastructure, coupled with relationship management skills, strong human resource management and fundamental business expertise, led to a successful partnering with her business development peers.
Joyce was tapped by a large financial services firm to fill a newly created position in the IT infrastructure area. She successfully integrated disparate teams under a cohesive management structure and fostered teamwork across various technology disciplines. Her ability to mentor technical staff members and build consensus on achieving common goals led to improvements on project delivery and employee and customer satisfaction.
Joyce has 30 years of professional business experience, primarily in the IT and Telecommunications fields. She began her professional career as a sales representative and has a special affinity for those who are in the trenches every day, doing the blocking and tackling that is so critical for success in B2B sales. Understanding her clients’ wants and needs and being able to deliver creative solutions made her a successful account representative in both the transportation and telecommunications arenas.
Joyce was given the opportunity to join one of her client’s team and thus, transitioned to the other side of the desk. She became the client for Telecommunications systems and services for USAirways during their significant growth period. She marshaled her teams through several large mergers, working with counterparts at PSA and Piedmont Airlines to effectively integrate the telecommunications environments. She was also lead telecomm representative on the British Airways and Qantas business alliance, fostering cooperative integrations with these carriers. Joyce and her team successfully implemented telecommunications systems and services associated with the airline’s expansion to Europe and the Caribbean.
In the mid-1990’s, with the IT business climate shifting to outsourced services, Joyce led the transition of USAirways staff and services to Bell Atlantic Network Integration as part of an outsourced arrangement. Her expertise in the airline industry and knowledge of her client were strong contributing factors in successful Service Delivery under the outsourcing model. Joyce eventually evolved from Service Delivery, which had leveraged her project planning and implementation expertise, to a Business Development role, leading teams that developed creative solutions for transitioning the IT environments to a 3rd party. Here, her knowledge of technology infrastructure, coupled with relationship management skills, strong human resource management and fundamental business expertise, led to a successful partnering with her business development peers.
Joyce was tapped by a large financial services firm to fill a newly created position in the IT infrastructure area. She successfully integrated disparate teams under a cohesive management structure and fostered teamwork across various technology disciplines. Her ability to mentor technical staff members and build consensus on achieving common goals led to improvements on project delivery and employee and customer satisfaction.
It's your time...Do what you do
BEST. Let Cybertary do the REST!
Running a small business can be a challenge, especially when time-consuming administrative tasks pile up. When you are busy trying to build a business and balance your life outside of work, that doesn't leave much time for all those ongoing but necessary tasks. That's why you should consider hiring Cybertary for your administrative office support. Then you can stay focused on your company's growth and earning objectives.
Ours Services include:
Accounting and bookkeeping: Cybertary is committed to
identifying a company's financial needs and putting lasting solutions into
place. As a result, we are able to effectively integrate accounting technology
systems into your company to make your business more efficient and allow you
the time to focus on doing what you do best: building and managing your
business.
Executive & Personal Assistance: This includes concierge services,
research, mailing services, online social networking, personal assistance and
travel planning and more.
Graphics & Web Services: Cybertary is committed to
identifying a company's graphic needs and putting effective layout and design
into place. We offer highly personalized web and graphic design services and
work to make your company look its best.
Office Support: This includes database
creation and support, scanning, editing, marketing support, voice services and
word processing.
CLICK HERE TO GET A LIST OF 150 WAYS WE CAN HELP!
How Cybertary will
cost you less than an employee?
The real cost of a traditional employee is about twice the annual salary or hourly pay. Cybertaries don't require medical or dental insurance or even a 401(k). And, since you only pay Cybertary for time-on-task, your employee's 8-hour day can be crunched into 3-4 hours with Cybertary! Cybertary does not charge you for idle time, washroom visits, personal phone calls, computer downtime, lunch hours, sick leave, vacation time, holidays, personal time off, etc. So a 40-hour work week can turn into a 15-20 hour week for Cybertary.
As a Cybertary client, you are taking an innovative and effective approach to "getting the job done." In turn, we take our partnership with you quite seriously, as well as our commitment to produce optimal results for you. We are committed to developing a long-term relationship with you that unfailingly achieves your objectives. By following the below model for doing virtual business, we can give you the highest return on your investment and accelerate your business growth.
Collaborative Team: Through your partnership with Cybertary, you have access to our diversely talented team of highly skilled professional Virtual Assistants (VAs) who cohesively collaborate to meet your business needs. We match the work with the best worker in order to deliver efficiency and superior results for your business requests.
Secure, Cyber Workspace: Cybertary uses state-of-the-art cyber resources, including a secure, password-protected, SSL-encrypted Intranet, to maintain efficient in-house working relationships.
The Best in Virtual Communication: Cybertary VAs always make an effort to personally communicate with you about your business. We ask lots of questions in order to familiarize ourselves with your business goals so we can effectively execute your projects every time.
Making Contact: The majority of our communication will be via email, with personal phone calls arranged for project definition and quick communications.
Confidentiality: It is of utmost importance to us to keep the confidential details of your business private. For this reason, our business agreement discusses confidentiality in detail.
Collaborative Team: Through your partnership with Cybertary, you have access to our diversely talented team of highly skilled professional Virtual Assistants (VAs) who cohesively collaborate to meet your business needs. We match the work with the best worker in order to deliver efficiency and superior results for your business requests.
Secure, Cyber Workspace: Cybertary uses state-of-the-art cyber resources, including a secure, password-protected, SSL-encrypted Intranet, to maintain efficient in-house working relationships.
The Best in Virtual Communication: Cybertary VAs always make an effort to personally communicate with you about your business. We ask lots of questions in order to familiarize ourselves with your business goals so we can effectively execute your projects every time.
Making Contact: The majority of our communication will be via email, with personal phone calls arranged for project definition and quick communications.
Confidentiality: It is of utmost importance to us to keep the confidential details of your business private. For this reason, our business agreement discusses confidentiality in detail.
Cybertary Pittsburgh - BLOG
07/05/2012
Don’t you hate it when you make a mistake? Failure can cause you to get down on yourself, but don’t.…
04/16/2012
When working with your customers, whether new or returning, be sure that when you make commitments you can deliver on…
03/29/2012
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03/22/2012
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03/20/2012
Affiliations, partnerships and other relationships with referral and networking partners can be an effective way to leverage your small business's…
03/12/2012
Helpful tips from Cybertary Pittsburgh and Questions/Concerns from you our visitors and esteemed clients. How can we help?
Made a Mistake?...Move On
07/05/2012
Deliver on Your Commitments
04/16/2012
Change Your Focus to be More Productive
03/29/2012
How to Deal with an Upset Customer? Stay Calm (Manta Tip of the Day)
03/22/2012
The Value of Partnerships
03/20/2012
Cybertary Pittsburgh BLOG
03/12/2012
Made a Mistake?...Move On
Made a Mistake?...Move On
Don’t you hate it when you make a mistake? Failure can cause you to get down on yourself, but don’t. What matters most is how you react to it. Review the mistake and evaluate how you can improve in the future. Learn from it, make necessary changes and move on.
Manta Tip of the Day
Testimonials
"As an independent consultant, I am continually challenged with balancing administrative and support work with billable time. Cybertary Pittsburgh has proven to be a reliable and effective solution. Owner Joyce Kane is smart and personable; a "quick study" who knows how to help me frame out a project and ensures the work is completed professionally and on time, all at a reasonable cost. And her delivery team possesses deep expertise in applications such as Excel and Quickbooks, so the work products are superior to what I could create on my own. I outsource administrative and project work to Cybertary Pittsburgh with complete confidence!"
Don Mulhern, Lead Partner - Sales & Marketing Excellence at Penn Valley Group
"For all soloprenuers and small groups, having a"go to" for organization and presentation and technical assistance in preparing your work product is critical. It eases the work load and enhances the output. Joyce exemplifies the best is "virtual" resource. She has my highest recommendation.
"
Suzanne Caplan, Author and Business Consultant
"I rely on Joyce Kane to assist me in many aspects of my business. She is consistently able to deliver high quality results accurately and efficiently under extremely tight timelines. Her approach to business is extremely professional and customer focused. Flexibility is one of her key assets to ensuring customer satisfaction. I would highly recommend Joyce as a virtual assistant/business partner to others who accept nothing but the best!"
Patricia Kelly Lee, Consultant, Professional Engineer
"If you are a small business in need of help - bookkeeping,administrative, etc, Joyce and Cybertary are the answer for you. Putting you at ease immediately and listening to your business needs is what you experience first when meeting Joyce. Use the professional skills of Cybertary and that will allow you to do what you do best and leave the rest to them. I highly recommend Joyce as a small business owner."
"
Sheri Powell, Owner, Pretzel Crazy
"I have had the privilege of working with Joyce Kane at Cybertary Pittsburgh to help implement and maintain our business development program.
When I first approached Joyce to assist me with this project, I recognized right away that she was a very competent and seasoned professional who understood business, marketing and sales efforts, and client relationships.
I provided her with a general script, a company overview, our creative capabilities, and other information to help her to reach out to lists of new prospects that I generated each month.
Her strong corporate background and management skills shined through each time she supplied me with detailed reports of all the calls and follow ups she made,and all the responses she captured.
And each time she succeeded in confirming a new prospect appointment… that was the best!
I have only the highest regard for Joyce and strongly recommend Cybertary Pittsburgh"
Donna Barger, President of SG&D Communications and Design
"Joyce is highly proficient in her work and has assisted me in projects that I was much too slow at, and did not have time for,completing. The results were worth every penny because the job got done correctly and in a timely manner. I would recommend her services and will use her in the future as needed.
"
Sanna Carapellotti, MS, Pittsburgh Medical Hypnosis
"Joyce is one of the most detail-oriented, efficient and inventive people I've ever had the pleasure of working with. It's hard to imagine how anyone can survive today's business climate without a 'secret-weapon' like Joyce and Cybertary..."
Rich Razon, PureShare, Inc.
"I worked with Joyce for a number of years at US Airways and Verizon at various levels. During these years, Joyce has been my mentor and friend and has instilled in me the drive to exceed in a way I never thought I could in the business environment. In my opinion, her attention to detail and professionalism are exceptional. There is no job too menial nor too difficult for Joyce; she pushes until the work is done and done to perfection. I would never hesitate to call on Joyce at Cybertary."
Carol Burns, US Airways and Verizon
"Cybertary is a responsive, professional firm that has been instrumental in allowing me to focus on my critical business challenges to deliver quantifiable results to my clients. As a business consultant to large organizations, I find that I do not have the time for all of the administrative work for my clients. Joyce Kane consistently ensures that aggressive timelines are met and project goals achieved. Joyce is flexible, personable and works diligently to ensure the success of my business. I highly recommend working with Cybertary. They consistently deliver results on challenging assignments."
"
Patricia Kelly Lee, Toolkit
"As a media person, I get hundreds of emails a week and am not always able to get to all of them. Joyce has totally taken over one of my media accounts, does press release postings and calendar postings for me and refers to me what needs my personal and immediate attention. It did not take her long to become my alter ego. She has taken at least one huge stress out of my life. I don't remember what it was like before she took over this task for me. Actually I do, but I would rather not. Joyce is amazing at her business and she can make your administrative life easier also.
"
Joanne Quinn Smith, TechnoGranny
"Read tips about Home Organization featuring Cybertary Pittsburgh:http://on.wsj.com/ggVP65
"
WSJ Online
Meet the team
Joyce Kane
Joyce is the owner of Cybertary Pittsburgh which she launched after a successful career in IT infrastructure management. She brings a wealth of experience to bear for her clients.
Certifications & Memberships
02/04/2011
Constant Contact Partner Program Member
02/04/2011
Pittsburgh Professional Women
01/10/2011
Omega Newtorking Group
01/10/2011
National Association of Women Business Owners
01/10/2011
WMB: We Mean Business
01/10/2011
The Chamber of Commerce
01/10/2011
The Chamber
04/02/2011
PittsburghPowerNetworking .com
04/02/2011
GTEA
Constant Contact Partner Program
02/04/2011
Pittsburgh Professional Women
02/04/2011
Omega Networking Group
01/10/2011
NAWBO Member
01/10/2011
WMB
01/10/2011
The Chamber of Commerce
01/10/2011
Pittsburgh Airport Area Chamber
01/10/2011
Pittsburgh Power Networking
04/02/2011
Golden Triangle Executives Association
04/02/2011
Constant Contact Partner Program
Constant Contact Partner Program Member
Cybertary on Facebook
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